Terms of use
The terms that govern your use of our website and services.
Last updated: 29 June 2026
These Terms of Use ("Terms") govern your access to and use of the ScaleTheory website (scaletheory.com.au) and any services we provide ("Services"). By using our website or engaging our Services, you agree to these Terms. If you do not agree, please do not use the site.
1. About us
This website is operated by ScaleTheory ("ScaleTheory", "we", "us" or "our"), a performance marketing agency based in Surry Hills, New South Wales, Australia.
2. Use of our website
You agree to use our website lawfully and not to:
- Use the site in any way that breaches any applicable law or regulation;
- Attempt to gain unauthorised access to the site, its servers or any connected systems;
- Introduce malicious code or interfere with the proper working of the site;
- Copy, reproduce or republish any part of the site except as permitted below.
3. Intellectual property
All content on this website, including text, graphics, logos, images and design, is owned by or licensed to ScaleTheory and is protected by copyright and other intellectual property laws. You may view and print content for your own personal, non-commercial use only. You must not reproduce, distribute or use our content for commercial purposes without our prior written permission.
4. Enquiries, audits and proposals
Submitting an enquiry or requesting a free audit does not create a binding contract for Services. Any engagement for paid Services will be governed by a separate written agreement between you and ScaleTheory, which will set out the scope, fees and other commercial terms.
5. No guarantee of results
Marketing performance depends on many factors outside our control, including your market, budget, product and competition. While we work hard to deliver results, any figures, examples or case studies shown on this website are for illustration only and are not a guarantee of future performance.
6. Third-party links
Our website may contain links to third-party websites. We are not responsible for the content, products or practices of those websites and provide the links for convenience only.
7. Limitation of liability
To the maximum extent permitted by law, ScaleTheory is not liable for any loss or damage arising from your use of, or reliance on, this website or its content. Nothing in these Terms excludes any rights or guarantees you may have under the Australian Consumer Law that cannot lawfully be excluded.
8. Privacy
Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.
9. Changes to these Terms
We may update these Terms from time to time. The current version will always be available on this page with its effective date. Your continued use of the site after any change constitutes acceptance of the updated Terms.
10. Governing law
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.
11. Contact us
Questions about these Terms? Contact us at:
- Email: admin@scaletheory.com.au
- Phone: 0470 627 565
- Address: Level 1/457-459 Elizabeth Street, Surry Hills NSW 2010, Australia